We uphold a customer-friendly return policy with a 14-day window, giving you ample time to initiate returns upon receiving your ordered items. We accept returns for both defective and non-defective products, including items that are unopened in their original packaging or unused. We also support exchange services.
If you wish to initiate a return, please contact us at [email protected]. Upon acceptance of your return request, we will provide you with return shipping labels and detailed instructions regarding the process and destination for sending the package. Regrettably, items sent to us without prior return authorization will not be accepted.
If you have any questions regarding returns, feel free to contact us anytime via [email protected]. Upon receiving and inspecting your return, we will notify you of the return status and whether the refund has been approved. Once approved, the refund will be automatically processed through your original payment method. Please note that your bank or credit card company may require some time to complete the refund transaction.
Our warehouse is located in the United States, so for returns or exchanges, please ship them to our factory at: 1999 MT. READ BLVD, BLDG. 3, ROCHESTER, NY , UNITED STATES, 14615
We will cover the cost of shipping and other associated fees for your return request.
Address: 1999 MT. READ BLVD, BLDG. 3, ROCHESTER, NY , UNITED STATES, 14615
Telphone: +16067133988
E-mail: [email protected]
Updated on 15th, Apr, 2024
Best Regards
https://www.delitote.com