In the realm of cross-border e-commerce, efficient shipping policies are vital for ensuring customer satisfaction. At Delitote, we go beyond mere product delivery we prioritize stringent quality control testing and streamlined order processing. This article aims to provide clarity and transparency regarding our order processing and shipping timelines for our esteemed customers.
*Please note that some products may require a longer lead time depending on availability. We offer FedEx, UPS, DHL or EMS service delivery and require a signature on delivery.
Order Processing Time:
Before your order is dispatched, Delitote conducts thorough processing and quality control testing for all items. Please note that the total delivery time includes both processing and shipping durations. Typically, processing time for regular products ranges from 1 to 3 business days(Monday to Friday).
Shipping Cost:
Enjoy free shipping on purchases exceeding $20. For orders below $20, a $0.99 shipping fee applies.
Shipping Time:
Shipping time varies based on the selected shipping method. Standard shipping usually takes between 7 to 14 days. During transit, there might be a delay in updates from the shipping company until the package reaches the next sorting facility. After dispatch, it may take 3 to 7 days before any tracking activity becomes visible. We appreciate your patience during this period.
Please note that TNT Express employs the same tracking number for different destinations. Consequently, delivered packages may not be yours, as they are destined for various countries. We request your patience, and if necessary, you can obtain destination-specific tracking numbers for certain shipping methods. Simply follow the link provided in the confirmation email to track your order and access new tracking numbers.
If you encounter difficulties finding updated tracking information, don’t hesitate to reach out to us. We are here to address any concerns you may have. Delitote consistently partners with reliable delivery companies, and coupled with the competitive pricing of our products, your purchase with us is truly cost-effective. We encourage you to give us a try, and we are confident that you’ll be satisfied with your experience.
Please be aware that certain regions may impose customs import duties. For information on potential customs charges, we recommend consulting local customs authorities. Delitote offers a range of high-quality shipping options, including Mail Post, NL Mail, FedEx, USPS, and E Express, among others. Should you have any inquiries, feel free to contact our customer service at [email protected].
Updated on 15th, Apr, 2024
Best Regards
https://www.delitote.com